Freedom of Expression and Abuse
Our support community is a safe space for all users to express themselves and to talk about topics that are important to them on a judgement-free platform. We operate the strictest level of moderation in order to protect users and their protected characteristics; including but not limited to:

• Race
• Religion
• Sexuality
• Gender or gender identity
• Disability

Any content posted on our platform that is considered abusive or disrespectful towards other users and/or protected characteristics will be removed and may result in an account ban. Content that is considered to be bullying, harassing, intimidating or defamatory falls under this policy and is not allowed on our platform. 

Age Appropriateness and Prohibited Content
Users are reminded that our platform is used by people from the age of 13 and are asked to consider the age appropriateness of content posted. Whilst we allow swear words, slang and frank conversation, we may choose to moderate such content from time-to-time to ensure that it remains appropriate. Content that is strictly not allowed includes, but is not limited to:

• Illegal content
• Pornography
• Abusive or threatening content
• Doxxing/personal information
• Spam
• Links to unapproved third parties
• Rumours, defamation and slander
• Content in violation of third-party intellectual property rights

Privacy and confidentiality
The information you share with us in the public forum is publicly accessible. 

The information you share via our Confidential Support feature is confidential. Ditch the Label mentors will always maintain the utmost confidentiality, unless we suspect that either you or somebody else is at risk of harm.