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How to spot a staff/special guest account


Harper    

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  • Ditch the Label Staff

Note: these badges are different to badges that can be earned.

Howdy!

In order to keep you safe and to ensure that you can quickly recognise who an account belongs to, we are introducing user badges for verified Ditch the Label accounts. These badges display to the left hand side of all forum posts, in addition to on individual user profiles. In addition each profile has a colour coded title above the badge. 

All Ditch the Label staff members and official partners use these badges and colour coded titles. Below is an overview of each badge and what it means.

Feel free to leave any questions below! 😃

Ditch the Label Staff

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This badge is for Ditch the Label staff members who aren't trained mentors. This includes a wide range of different people - from developers and content creators to community management and moderation. Feel free to ask a staff member what they do! You will also find that comments and posts made by a Staff Member will have a colourful border in order to make their posts distinguishable

Ditch the Label Digital Mentor

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This badge is for official Ditch the Label Digital Mentors. These users are fully trained to offer advice and support and will be the ones most likely responding to your support requests and any threads that require advice and support. You will also find that comments and posts made by a Digital Mentor will have a colourful border in order to make their posts distinguishable.

Ditch the Label Warden

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A Ditch the Label Warden is a voluntary moderator who has been specifically trained to help keep our community a safe and welcoming space for everybody. They have certain moderation privileges and work closely with the Ditch the Label team to keep our community a safe space. A Warden is not trained to provide specific advice and support, but they can help you use the community and features available. 

NGO/Charity

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Occasionally we'll invite other charities and initiatives to the community in order to talk about their work, lead an AMA or offer advice on particular issues. The account username will usually be the name of the organisation and you may find a link to their website on their user profile.

Public Figure

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We'll be welcoming public figures to our community mainly to host AMA sessions. This includes celebrities, influencers, activists, politicians and other prominent public figures.

Official Partner

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Now and again, we may invite some of our official partners to the community. Partners may post about things you may be interested in, including competitions and focus groups on official campaigns and projects.

 

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