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Issue with confidential support


Blondie Β  Β 

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  • Ditch the Label Staff

Hi all, we are experiencing a tech issue with Confidential Support where we currently can't read messages. We are actively working on a fix and will post more updates as we know more / the issue is fixed.


Meanwhile, while this is being sorted we can provide this support via the email support@ditchthelabel.org We will email those of you who are currently being supported in this way.

Apologies for the disruption and we aim to be back to usual asap!Β πŸ’»

~Blondie

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  • Blondie pinned this topic

Tech team right now, πŸ‘©πŸΌβ€πŸ’»πŸ§‘πŸΌβ€πŸ’» trying to work it out πŸ˜‚

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  • Ditch the Label Staff
4 hours ago, Megs- said:

Tech team right now, πŸ‘©πŸΌβ€πŸ’»πŸ§‘πŸΌβ€πŸ’» trying to work it out πŸ˜‚

Literally! The good news is they've identified the cause of the issue and are working to fix it.

I Can Fix It Devon Rex GIF

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2 minutes ago, Blondie said:

Literally! The good news is they've identified the cause of the issue and are working to fix it.

I Can Fix It Devon Rex GIF

Oh wuqick!Β 

  • Ditch the Label Staff
22 hours ago, Blondie said:

Literally! The good news is they've identified the cause of the issue and are working to fix it.

I Can Fix It Devon Rex GIF

Delighted to update you all - Confidential Support is working again and fully up and running!Β πŸ˜€Β πŸ‘

Apologies for the disruption while we fixed it!

~Blondie

Heart Love GIF by Kochstrasseβ„’

  • Yaaas 1

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27 minutes ago, Blondie said:

Delighted to update you all - Confidential Support is working again and fully up and running!Β πŸ˜€Β πŸ‘

Apologies for the disruption while we fixed it!

~Blondie

Heart Love GIF by Kochstrasseβ„’

Yay - thank you team ❀️

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